Frequently Asked Questions

Everything you need to know about your Gard Pro experience.

What is the standard shipping time for UK orders?

We offer fast and reliable shipping across the UK. Standard delivery typically takes 2-4 business days, while express options are available at checkout for next-day delivery.

Does my Gard Pro device come with a warranty?

Yes, all our electronics come with a comprehensive 12-month manufacturer warranty that covers any technical defects or hardware malfunctions.

What is your return policy if I am not satisfied?

We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return the item in its original packaging for a full refund.

Are Gard Pro smartwatches water-resistant?

Most of our devices feature an IP68 or higher water-resistance rating, making them suitable for swimming, showering, and intense workouts in rainy conditions.

Which payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as secure digital payments via PayPal, Apple Pay, and Google Pay.

How do I track my order once it has been placed?

Once your order is dispatched, you will receive an email containing a tracking number and a link to our carrier's portal to monitor your delivery in real-time.